WARRANTY

Warranty Period:
Enzo Milano offers an automatic limited warranty of 1 year from the date of purchase at an authorized Enzo Milano dealer /distributor, it is effective immediately and does not require registry.

At Enzo Milano we pride ourselves in providing excellent customer service and want to offer our customers an opportunity to upgrade their warranty to last for a lifetime. To obtain your lifetime warranty, simply register your product within 30 days of purchase at an authorized Enzo Milano dealer /distributor or online at www.enzomilano.com. There are no fees required to register for the lifetime warranty and it is effective immediately. Warranties are valid for exchange on same model(s) only.
Warranty will only cover manufacturer’s defects and failures of electronic components; no functional heat, switch, faulty swivel cord, excluding normal wear and tear.

It will not cover: scratched barrels due to misuse or misplacement, melted cord (our cords are designed to withstand the heat of all Enzo Milano products), irons that have been dismantled or tampered with, and any type damage due to moisture i.e., leaving it in bathroom during a shower.

DO NOT SEND IN IRON WITH OUT PROPER RMA (Return Merchandise Authorization).
To obtain an RMA call customer care: 714-429-1405 or contact us via e-mail: customerservice@enzomilano.com

Return Policy:
All Sales are final due to the lifetime warranty offered. Our lifetime warranty ensures that the product will always meet the needs of our customer; therefore there will be NO RETURNS OR REFUNDS only exchanges. Exchanges are subject to fees.

Curling Iron

  • Make sure it is plugged in correctly and your bathroom breaker is set
  • Check to see if light is on.
  • Check for heat
  • Check swivel on handle this may be loose and can be tightened

Choices for Curling Iron

If you registered your warranty and followed all of your warranty procedures:

Choose the “I have already registered my warranty”

  • $18.00 dollar processing Fee
  • Plus return shipping and handling

Choose the “I forgot to register my warranty”

  • $38.00 dollar processing Fee
  • Plus return shipping and handling

Choose the “I accidentally broke my iron”

  • $58.00 dollar processing Fee (this will not cover irons that are broken into 2 pieces only irons that have plate issues or structural issues due to misuse)
  • Plus return shipping and handling

Flat Iron

  • Make sure it is plugged in correctly and your bathroom breaker is set
  • Check to see if the light is on
  • Check for heat on each plate
  • Check swivel

Choices for Flat Iron

If you registered your warranty and followed all of your warranty procedures:

Choose the “I have already registered my warranty”

  • $20.00 dollar processing Fee
  • Plus return shipping and handling

Choose the “I forgot to register my warranty”

  • $40.00 dollar processing Fee
  • Plus return shipping and handling

Choose the “I accidentally broke my iron”

  • $60.00 dollar processing Fee (this will not cover irons that are broken into 2 pieces only irons that have plate issues or structural issues due to misuse)
  • Plus return shipping and handling

Blow Dryer

  • Make sure it is plugged in correctly and your bathroom breaker is set
  • Make sure that the actual blow dryer breaker is set
  • Check heat and power
  • Check vent in rear to make sure it was not clogged (over heat of motor may be cause be restriction of airflow this will not be covered by our warranty)
Choices for Blow Dryer
If you registered your warranty and followed all of your warranty procedures:

Choose the “I have already registered my warranty”

  • $40.00 dollar processing Fee
  • Plus return shipping and handling

Choose the “I forgot to register my warranty”

  • $60.00 dollar processing Fee
  • Plus return shipping and handling

Choose the “I accidentally broke my iron”

  • $80.00 dollar processing Fee (this will not cover irons that are broken into 2 pieces only irons that have plate issues or structural issues due to misuse)
  • Plus return shipping and handling

Please be aware of Warranty Policies.

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REGISTER YOUR WARRANTY


WARRANTY WARNING!

Return Instructions

customerservice@enzomilano.com

info@enzomilano.com