If you registered your warranty you will need to do the following
1. Double check that you have done all check list
2. Fill out RMA form online
3. You will receive an email with a link that will instruct your processing Fee payment options
4. Print both RMA email and Processing fee receipt
5. Prepare a box (not a Bag) for our product
6. Include product print out of RMA email And Processing Fee receipt
7. Send to Enzo Milano Warranty Department 2222 Michaelson Drive Ste. 333 irvine Ca. 92626
8. Wait 10 business days and you will receive a tracking number with your replacement iron.